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Flexfit is the U.S. distributor of Yupoong, Inc., the world’s largest manufacturer of blank and private label headwear. Serving industries worldwide, Flexfit leads the sports and action headwear markets and partners with brands such as TravisMathew, RVCA, Rip Curl, and Vans.
In my role, I collaborated with Sales, Engineering, and Finance teams. I led tradeshow initiatives under the Marketing Director, conceptualizing and executing experience-driven exhibits. I also conducted research using qualitative and quantitative data to design and update client-facing web platforms.
Marketing Designer
1.25 Years
Figma
Procreate
Google Analytics
Looker Studio
Power BI
Adobe Suite
Rachel Kim
Esther Kim
Jiwoo Kim
Chris Jeong
Jamie Sung
David Kim
Tradeshows play a pivotal role in driving lead conversion by creating opportunities to connect with both current and prospective clients. As the lead on the tradeshow design team, my responsibility was to gather qualitative and quantitative data to categorize event needs and translate insights into innovative exhibit designs. My approach combined client surveys and interviews with performance data from past events, enabling me to craft experiences that effectively showcased our products and informed future strategy.
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I began each tradeshow design by immersing myself in the study of our target consumer base. Using survey data collected by our sales team from previous events, I refined this research into detailed personas that represent potential and existing clients. These personas act as a compass, shaping the design process and aligning our exhibits with broader marketing strategy.

Once personas are established to guide client engagement strategy, we analyzed both our competitors’ past approaches at the tradeshow and our own, identifying strengths and areas for improvement. Drawing inspiration from across the industry, we channeled our team’s competitive drive to deliver unique, innovative solutions.
Through collaborative FigJam sketching sessions, team members contributed diverse ideas that were refined over multiple rounds of brainstorming. Finally, we partnered with exhibit designers and fabricators in dedicated sessions to select the most viable concepts for construction.

After finalizing a design approach, our objective was to create mockups and visual references to communicate design direction. These visual references acted as a critical guide for our fabrication partners, informing material sourcing and construction planning. I coordinated with the team to conduct space inspections and annotate precise dimensions, ensuring design accuracy.





For more complex builds, we enlisted an architectural designer to produce a scaled 3D model, which enhanced clarity and alignment between our design team and builders.
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Witnessing our team’s ideas take shape on the show floor was both rewarding and energizing. Each tradeshow was crafted to enhance client engagement and support our sales team in attracting new customers.
Beyond showcasing our work, these events also provided opportunities to observe competitor approaches and establish partnerships with brands that share our vision.

Expanding on the previous year’s design, this booth introduced three interactive installations that blended touch, sound, and video to create a more immersive learning experience. The goal was to shift from static displays toward a hands-on, multimedia showcase that deepened client understanding.


Unlike previous shows, this booth blended physical structure with digital storytelling. We incorporated tablets and a large-format video wall featuring our USP content, transforming the exhibit into an engaging, multimedia experience.
Deeper insightsShot Show was my first tradeshow exhibit with Flexfit and provided invaluable experience in integrating new designs within existing ones, a skill that became essential in future projects.
This exhibit featured a media installation centered around an ad campaign produced specifically for this show.



This exhibit was our most technically challenging and ambitious to date. Led by our marketing director, the team decided on a retro theme with modern twists.
A standout feature was the Flexfit hat vending machine, which, after dispensing a cap, would electronically slide aside to reveal a hidden passage into the booth's heart.
Synchronizing the vending machine with its software to trigger the sliding mechanism was a complex task, but ultimately gratifying.